Social investment: Adamawa cash transfer office trains 250 field officers
In a renewed effort to address public concerns and enhance awareness of the Federal Government’s cash transfer initiative, the Adamawa State Cash Transfer Office has held a one-day sensitization training for over 250 community facilitators and desk officers across the 21 local government areas of the state.
The training, which took place in Yola, focused on empowering field staff to better inform beneficiaries about the digitalized payment process and complaint redress mechanisms under the National Social Safety Nets Programme (NSSNP).
Related news
Adamawa APC org. sec, Ribadu extends cash incentive to 120 women, youths
FG seeks fresh $400m loan for cash transfer to 15 million households
Dispatch rider tells court how he collected $3m cash for Emefiele
The one day step down training for DOs, GROs, and CFs on community sensitization and awareness creation for beneficiaries was organized by the federal ministry of humanitarian affairs and poverty reduction in collaboration with the national social investment programs agency, the national transfer office and Adamawa State government.
The main goal of the training with a theme, “enhancing sensitization and awareness creation for effective program delivery” was to foster effective communication between the stakeholders with a view to resolve some of the nagging challenges bedeviling the program such as trust issues and inherent gaps in digital payments.
Speaking at the event, Mary John Zanguwa, the State Grievance Redress Manager, explained that the programme has faced several challenges, notably lack of awareness among beneficiaries and issues surrounding digital payments.
“We are receiving several complaints, mostly due to confusion around the new digital payment system. Many beneficiaries are uneducated and unfamiliar with ATM card usage. This sensitization is meant to bridge that gap,” she said.
Zanguwa noted that while the programme previously relied on table payments, it has now transitioned to cashless transfers through debit cards, raising challenges that the facilitators are expected to help solve at the grassroots level.
Mary Yuwadi, the Adamawa State Coordinator of the programme, emphasized that the intervention, which began in 2016, targets the poor and vulnerable in society — including women, youths, and men. She revealed that over 51,000 beneficiaries have already received payments under the Renewed Hope Conditional Cash Transfer Programme this year.
Yuwadi clarified that each beneficiary is entitled to ₦75,000, paid in tranches. “Some beneficiaries have seen ₦25,000 or ₦50,000, and they worry. But the payment is in phases. All eligible individuals will receive the full ₦75,000 in due time,” she assured.
She also commended Governor Ahmadu Umaru Fintiri for supporting the programme with a conducive environment and operational facilities in the state.
The facilitators, now better equipped, will begin community-level engagements to raise awareness, dispel misconceptions, and ensure smooth implementation of the federal social safety initiative across Adamawa State.
