Yola Electricity Distribution Company (YEDC) has attributed the sharp increase in electricity tarrif in January to a concomitant increase in supply of electricity in its areas of operation.
The principal manager, corporate communications of YEDC, Kingsley Nkemneme who made the disclosure on Monday during a chat with newsmen said, in December, customers enjoyed an average of 20 to 24 hours of electricity which entails the higher tarrif.
“The increase in electricity bill has nothing to do with tarrif increase. What happened is that the energy consumption for the month of December which was what was billed for customers to pay in Jan has increased.
“Customers enjoyed a minimum of 20 to 24 hrs electricity supply. So we are aware of the complaints. We are going to address them,” he said.
He noted that the company which started operations on January 1, 2022 met a number of challenges including insufficient metering of customers saying that an action plan to resolve the myriads of challenges is on course.
He assured the customers that the company will look into the issue of high tarrif especially among customers with low energy consumption adding that those with genuine complaints will get redress.
“We have a customer redress mechanism. Those whose consumption is low we are going to address their problem. The issue we had is that customers enjoyed an average of 20 to 24 hours electricity and we have to pay the generation companies to be able to sustain supply to our customers,” he said.
He noted that the company will very soon embark on sensitization visits to communities and traditional rulers in order to carry everyone along urging people to exercise patience as the company resolves some of the challenges it met on ground.
There was virulent outcry by the end users of electricity over what they called unjustified crazy billing.
Some of the aggrieved customers who spoke to newsmen said they were charged over 200 percent of the normal electricity tarrif and accused the new investors of day light robbery.